OrderFlow: A Complete Order Management System for Furniture Retailers

VIZTECH Furniture introduces OrderFlow, a complete order management system designed to help furniture retailers manage orders more accurately, efficiently, and clearly. Built specifically for the furniture industry, OrderFlow gives retailers a centralized platform for:

Creating estimates
Managing sales orders
Generating purchase orders
Working with builder information
Connecting with QuickBooks Online and Zoho Books

OrderFlow works alongside the VIZTECH Furniture database, which has 180+ builders and over 28,000 products. This gives retailers ready access to furniture-specific tools and allows builders who have the pricing program to have their prices automatically imported into OrderFlow forms. With OrderFlow, you can still add or manage builders and products not found in the VIZTECH database. By connecting key parts of the ordering process, OrderFlow helps reduce manual work and keeps orders moving from the first inquiry to final delivery.

The Challenge of Managing Furniture Orders

Furniture retailers manage orders with many moving parts, including:

Customer details
Estimates
Sales orders
Purchase orders
Builder information
Product details
Sales tax
Payment

When those details are spread across multiple systems or handled manually, orders become harder to track, and delays become more likely.

Bringing Furniture Orders Into One Clear System

OrderFlow was built to give furniture retailers structure. Instead of switching between separate systems, teams can manage key order details in a single connected platform designed around how furniture stores actually sell, review, and process orders.

This can help retailers:

Create estimates more easily before a customer is ready to place an order
Move from estimate to sales order with a clearer process
Generate purchase orders for builders or vendors
Keep customer and order details organized throughout the sale
Reduce duplicate entries across systems
Reduce back-and-forth caused by missing or scattered information
Give sales teams better visibility into where an order stands

For busy furniture stores, this means less time chasing details and more time serving customers, coordinating with builders, and keeping orders on track.

“For years, we envisioned a day when a salesperson could create an accurate order directly from a product database without manually searching price lists or worrying about outdated information. That vision required much more than building an order entry system. It required building the infrastructure behind it.

Through years of development and the dedication of an incredible team, we have brought together product data, pricing, configurable options, and intelligent workflows into a unified platform designed to make ordering simpler, faster, and more accurate.

What once seemed like a distant goal has become another step toward our mission to connect manufacturers and retailers through better technology,” said Dave Troyer, president of VIZTECH Furniture.

What’s Included in OrderFlow?

OrderFlow includes many tools that help furniture retailers manage orders from one organized system:

Dashboard: Gives your team a clear place to view and manage order activity
Estimates: Helps staff prepare order details before a customer is ready to buy
Sales Orders: Keeps customer orders organized as the sale progresses
Purchase Orders: Helps retailers send clear order information to builders or vendors
Sales Tax: Helps manage tax details during the ordering process
Price Tags: Helps retailers create accurate price tags more efficiently, making it easier to keep showroom pricing consistent and up to date
Vendor Account Access: Allows builders or manufacturers to send order updates to retailers, helping both parties stay informed as orders progress
Analytics: Gives retailers better visibility into order activity and business performance
Account Settings: Allows retailers to manage important account details
Connections: Connect QuickBooks Online and Zoho CRM to reduce duplicate entry and improve team workflows

Generate Accurate Price Tags

Price tags are essential to the showroom sales process. They help customers view product information, compare prices, and scan for more details while browsing.

OrderFlow gives retailers a faster, more organized way to generate price tags for showroom products. Many details can be added to the price tags:

Product details
Pricing
Sale pricing
QR Codes

Retailers can customize how their price tags appear by choosing template sizes, adding a logo, selecting which details to display, and adjusting font sizes and colors. Options such as crossed-out original pricing and sale-price styling also help stores present promotions clearly.

Instead of building price tags through a scattered manual process, OrderFlow gives showroom teams a more consistent way to create, save, and print professional-looking tags. This helps keep pricing easier to manage while reducing the time spent preparing products for the sales floor.

Built for Furniture Retailers

OrderFlow is designed for furniture retailers who:

Need a clearer way to manage orders
Work with multiple builders
Manage detailed product options
Create estimates before finalizing sales
Need a more organized process for orders

OrderFlow supports both custom and standard furniture orders, providing retailers with a clearer process from the first customer conversation through to the completed order.

From Estimate to Purchase Order

OrderFlow gives retailers a clear path for moving an order from the first estimate to the final builder order. Instead of recreating the same information at each stage, teams can carry order details forward as the sale progresses.

Here’s how the process works:

Start by creating an estimate for the customer with the product details, pricing, and order information needed to begin the sale.
Once the customer is ready to move forward, the estimate can be converted into a sales order. This gives the retailer a more complete order record to review and share with the customer.
After the sales order is confirmed, it can be converted into a purchase order for the builder. This helps prepare the information the builder needs without having to recreate the order from scratch.
The purchase order can then be submitted to the builder, giving retailers a clearer path from the showroom conversation to the order being sent for production.

Built to Support, Not Replace

OrderFlow is built to support the ordering process, not to replace your team’s expertise. Retailers still need strong product knowledge, clear customer communication, and careful order review before anything is finalized.

What OrderFlow does provide teams with is a better structure for managing details. It helps keep information organized, reduces scattered steps, and makes it easier for staff to work through orders with greater confidence and control.

Digital Tools for Furniture Retailers and Builders

VIZTECH Furniture provides digital tools and resources for furniture retailers and builders. Through solutions such as OrderFlow, retailer websites, product resources, marketing services, and visual sales tools, VIZTECH helps furniture businesses operate more efficiently and serve their customers more effectively.

“OrderFlow was designed to reduce friction for salespeople working with customers on the showroom floor. The system has been in development for over seven years, and its real power comes from its connection to our database of 180+ furniture manufacturers. It helps retailers spend less time chasing order details and more time focused on the customer, the conversation, and the sale,” said Josh Troyer, project manager at VIZTECH Furniture.

Simplify the Way Your Team Manages Orders

OrderFlow gives furniture retailers a more accurate, organized, and efficient way to manage orders from estimate to purchase order. With furniture-specific tools, VIZTECH database integration, and connections to key business systems, OrderFlow helps your team spend less time tracking details and more time advancing orders.

If your team is still managing orders across scattered systems, using outdated price lists, or relying on excessive manual follow-up, OrderFlow offers a clearer path forward. Call 330-893-3569 to request an OrderFlow demo and see how it can support your ordering process.